24x7x365 SemiDedicated Support :
Semi-dedicated packages are available with the following categories -
I) 24/7 Semi-Dedicated - Grp 1 & II) 24/7 Semi-Dedicated - Grp 2.
Semi-Dedicated techs: Semi-Dedicated techs are the techs who work for 2 hosting companies (max) simultaneously.
While semi-dedicated techs working for you, we guarantee a response time of 25 min and a resolution time of 60 - 120 minutes(depending on the issue troubleshooting). All our Semi-Dedicated techs are either Microsoft Certified or Redhat Certified techs with good communication skills and excellent technical knowledge.
Please visit http://www.thinksupport.net/24x7plan.html for further information.

24x7x365 Dedicated Support :
Dedicated packages are available with the following categories -
I) Dedicated - Grp 1 & II) Dedicated - Grp 2.
Dedicated techs: Dedicated techs are the techs who work ONLY for your hosting company.
While Dedicated techs working for you, we guarantee a response time of 8 min and a resolution time of 30 minutes. All our Dedicated techs are either Microsoft Certified or Redhat Certified techs with good communication skills and excellent technical knowledge. Exclusive access to their IM and email is provided along with this package.
Please visit http://www.thinksupport.net/24x7plan.html for further information.

Server Setup / Server Management / Server Security / Administration

Management services offered by ThinkSupport :
ThinkSupport is glad to offer server management services targetted from server security point of view for all types of webhosting companies (small, medium sized, or large). After establishing global presence with the help our highly qualified techs, ThinkSupport is now ready to offer monthly server management contracts. We as a part of ThinkSupport are proud to be the only webhosting support company who excels in hositng support and server administration skills at the same time.

Our server management services are categorized into three packages :

1) Initial Setup : $29 per server one time setup
If you have a new server, we'll setup and configure the server completely from scratch to get the server ready for your use!
The initial/basic server setup includes securing the server including /tmp, optimizing the server performance including various module optimization such as Mysql, apache, ftp etc; securing the email servers with antivirus and spam filter rules.
Click here to know more about steps involved in inital server setup services.

2) Managed-lite : Pricing per server : $59/month
Initial Setup + Weekly Proactives + 24x7 Precise Server Monitoring
This package includes the initial server setup along with weekly proactive checks. Your server is scanned for server security threats every week and a report is sent for your reference. The report includes other related details such as CPU usage, Memory usage, Disk space usage etc.
Click here to know more about weekly proactive checkups and server monitoring.

3) Managed-Xeon : Pricing per server : $89/month
Initial Setup + Xeon Setup + Weekly Proactives + 24x7 Precise Server Monitoring
Managed-Xeon is the most recommended package for the servers that have suffered security threat or prone to such threats. Security threats include spamming issues, compromized servers, DOS attack prone servers etc.
Click here to know more about Manage-Xeon package and the activities involved in Xeon setup.

ThinkSupport have come up with special team for Account Transfers, We have dedicated techs working for Account Transfers – The techs are experienced and are well aware of issues that may arise while data transfer or account transfers from one server to another. more